Business systems that actually run the work.
Gethen builds AI-powered systems that capture inbound demand, handle customers 24/7, and automate operational workflows, without putting a probabilistic AI model in charge of your business.
Core Engineering Thesis
Software handles the certainty. AI handles the nuance.
What we build: Engineered for revenue growth and operational execution.
Production-grade systems designed around measurable business outcomes.
Convert Inbound Demand
Turn inbound visitor attention and missed inquiries into qualified pipeline.
Inbound Lead Qualification
Instant qualification, CRM synchronization, and multi-touch response that prevents lead drop-off.
Website Conversion Engine
Diagnostic conversion engineering that transforms passive web traffic into booked revenue.
Capture Revenue 24/7
Never miss an inbound phone call, booking, quote request, or customer review.
AI Voice & Web Reception
24/7 telephone and web reception: answers inquiries, books calendar slots, and securely takes payments.
Reputation Intelligence
Continuous public feedback monitoring, real-time sentiment triage, and brand-safe resolution.
Automate Core Operations
Deterministic order pipelines and business systems where AI handles bounded judgment.
Custom Business Systems
Deterministic workflows, multi-system API integrations, order pipelines, and internal tools.
Knowledge & Document Intel
Transform internal manuals, contracts, SOPs, and operational archives into checkable intelligence.
Deterministic rails.
Surgical AI where it counts.
Why hybrid deterministic systems outlast fragile prompt chains in production.
Most automations collapse because they treat probabilistic LLMs as the entire foundation. We invert the stack: deterministic code runs the pipeline rails, deploying targeted AI models strictly at the decision boundaries.
Interactive Multi-Stage Trace
POST /webhook/inbound-inquiry
“Need brake service on 2021 Ford F-150 ASAP, hearing grinding noise. Can you do Thursday morning?”
{
"intent": "service_booking",
"urgency": "high",
"vehicle": {
"make": "Ford",
"model": "F-150",
"year": 2021
},
"issue": "brake_grinding_noise",
"severity": "safety_critical",
"preferred_slot": "2026-10-08T09:00:00",
"status": "schema_verified"
}The 4-Step Execution Model
Ingestion & Filter
Typed schemas validate, sanitize, and discard invalid payloads before any inference occurs.
State Engine
State transitions and business routing execute strictly via deterministic application logic.
Surgical AI Node
Invoked strictly for unstructured nuance, fuzzy classification, or semantic extraction.
Schema Lock & Sync
LLM output is verified against strict schemas with automatic fallbacks before updating state.
Fragile Prompt Chains & Operational Drag
Chaining open-ended prompts to execute basic logic leads to high latency, unpredictable behavior, and silent failures.
- Execution speed: Sluggish, multi-second response times
- Resource profile: High latency; redundant compute loops and runaway cloud waste
- Failure profile: Hallucinations, broken outputs, prompt drift
- Architecture: Black-box prompt loops with no schema validation
Deterministic Core, Surgical Edge
Deterministic state machines execute on cloud rails, deploying AI models strictly where human-grade interpretation is required.
- Execution speed: Sub-second target for customer-facing paths
- Resource profile: Optimized for speed and accuracy; zero unnecessary compute
- Failure profile: AI outputs never directly control state; typed schema validation
- Architecture: Auditable state machines with end-to-end telemetry
Engineered architectures. Measurable outcomes.
How deterministic software rails and surgical AI resolve real operational bottlenecks across three distinct industries.
Body-Worn Camera Policy Verification
Supervisors manually reviewed under 1% of video footage; policy deviations and training gaps went unnoticed until citizen complaints or litigation occurred.
Deterministic CAD event alignment and statutory rules engine + surgical audio/vision analysis for procedural milestones, de-escalation, and redaction.
100% of dispatched incident video screened; flagged review time cut to minutes; proactive departmental compliance tracking.
Automated Plan-Check & Code Compliance
Commercial drawing submittals stalled for months in municipal plan-check over dimensional oversights and code mismatches, bleeding carrying costs.
Deterministic spatial and zoning constraint engine + surgical drawing schedule parsing cross-checking CAD layers against municipal building codes.
Over 70% reduction in first-round municipal plan check rejections; saved 6 to 10 weeks of project carrying time.
Commercial Claims Forensics & Policy Invariant Audit
Carriers hemorrhaged capital to scope creep, inflated contractor line items, and unendorsed damage items buried in thousand-page loss runs.
Deterministic policy endorsement and deductible validator + surgical multimodal photo forensics verifying damage dates and line-item pricing.
14% to 22% reduction in preventable claim leakage; commercial loss file review turnaround cut from 8 days to under 4 hours.
Every engagement runs on the same platform.
We're not writing one-off scripts per client. Five reusable capabilities sit underneath everything we ship, combined differently for each business and never rebuilt from scratch.
Acquire
Find and qualify opportunities.
Analyze
Understand companies, websites, documents, and data.
Communicate
Interact with customers and prospects by voice and other channels.
Connect
Securely access and operate client systems.
Automate
Combines Acquire, Analyze, Communicate, and Connect into autonomous business workflows, the layer that turns four capabilities into one system.
the model/ Gethen Intelligence builds custom AI systems by combining the Platform's capabilities with your existing business infrastructure. The consultancy is how it gets deployed, and the Platform is what makes it fast.
Four steps. No black box.
The same disciplined engineering pipeline runs every engagement, from a targeted automation to a full business infrastructure buildout.
Map & Diagnose
We map the manual workflows, handoffs, and friction points draining your team's time and revenue.
Architect the Rails
We determine exactly where deterministic code, surgical AI, or both eliminate the bottleneck.
Plan & Price
You get a plain-English architecture spec with fixed pricing and clear implementation milestones.
Deploy & Monitor
We build it, launch into production, and monitor telemetry post-deployment, included by default.
under the hood: workflow.mapped → architecture.validated → state_machine.compiled → system.deployed → telemetry.active
Ready to see what's slowing you down?
Tell us about your business, or just paste your website URL. We'll show you exactly where an automation would pay for itself, with no pressure and no pitch deck.
- response_time
- < 1 business day
- reviewed_by
- a person, not a bot
- cost
- free, no obligation